#RemoteGenies

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Introduction to RemoteGenies

RemoteGenies® is a premier online platform connecting global businesses with top-tier Filipino freelancers. Whether you’re a business owner, entrepreneur, or creative individual, RemoteGenies offers a curated pool of talented professionals from the Philippines, ready to handle diverse tasks like logo design, website development, and promotional video creation. With RemoteGenies, you gain access to skilled Filipino talent, ensuring affordability, convenience, and high-quality results. Join RemoteGenies today to find the perfect freelancer for your needs or showcase your skills and grow your business. Sign up now to unlock endless possibilities!

Clients can easily post a task by creating an account, logging in, and providing task details. It’s like having a pair of helping hands ready to assist with any task. Our platform matches the task with pre-vetted genies possessing the required skill set. Clients can review profiles, invite up to 5 genies to bid, and select the best fit. The project coordinator ensures accountability and quality, while GenieChat facilitates transparent communication. After task completion, there’s a 7-day holding period for review.

Setting up and configuring your account on RemoteGenies is straightforward. To update your account information, navigate to the “Profile image icon” in the top navigation bar, click “Profile,” then click the edit button to update details such as your name, nickname, email address, and business information. Remember to click “Save” to confirm changes. For enhanced security, regularly change your password by logging in, going to the “Profile” page, and selecting “Change Password.” Enter your current password for verification, then set a strong new password and confirm it. To manage notifications, go to “Settings” via the profile icon or sidebar and select the types of notifications you wish to receive. Your preferences will be saved automatically.

RemoteGenies fee protection mechanisms are in place to ensure fair transactions between clients and freelancers. Here’s how they work on the platform:
  1. Escrow System:
    • RemoteGenies operate on an escrow system. When a client listed a task, Wishcoins/funds are held securely by RemoteGenies through Genie Vault until the Genie delivers the task. This protects both parties from non-payment or incomplete work.
     2. Protection for ‘Client’s’ – Dispute Resolution:
    • RemoteGenies have a dispute resolution process in place. If there’s an issue with the delivered task, Clients can request revisions or open a dispute. RemoteGenies task Coordinator and Manager mediates disputes and ensures fair outcomes.
    3. Protection for ‘Genies’: 
    • RemoteGenies offers Genies Protection to ensure that freelancers are compensated for their work. Genies are paid after a 7-day holding period following task delivery. If no dispute is raised within this period, the task is considered done, and the Genie is paid.
Account Management
  • At RemoteGenies, we prioritize the security and trust of our platform. While we generally do not ask for ID verification, if we detect any patterns or alerts that require enhanced due diligence, we may request ID verification to ensure the safety of our community and maintain the integrity of transactions.
  • Video Call Verification: In certain cases, our Compliance Team may need to verify a client’s identity via a video call. If this step is necessary, we will inform you in advance. This additional measure is to further ensure the protection of your account and maintain the high standards of trust on our platform.
Evaluation and Hiring Genies

At RemoteGenies, we perform a series of thorough checks to pre-vet our freelancers. We verify their skills and work ethic using TestGorilla assessments and ensure their identity with valid ID verification. This multi-layered vetting process guarantees that clients are matched with reliable and skilled genies.

Hiring the right Genie is crucial for the success of your project. Follow these steps to ensure you make an informed decision and set your project up for success:

 

  • Clearly Define Your Project Requirements: Before moving a task to “listed”, clearly define your task requirements, including scope, deliverables, and timeline. Providing detailed project descriptions attracts more qualified Genies to send bids and helps avoid misunderstandings later on.

 

  • Review Freelancer Profiles: Take the time to thoroughly review Genie’s profiles, including task history, task portfolio, expertise, skill sets, and client feedback and reviews. Look for freelancers with relevant experience and expertise in your industry or niche.

 

  • Invite Qualified Freelancers: Instead of waiting for freelancers to send a bid to your task listed, you can directly invite the top 5 genies whose profiles match your task requirements. This can attract high-quality candidates who may not have seen your task listed otherwise.

 

  • Set Clear Expectations: During the “waiting for resources stage”, clearly communicate your expectations, task milestones, and deliverables to the selected Genie before starting the task. Establishing clear guidelines upfront helps prevent misunderstandings and ensures everyone is on the same page.

Carefully review the Genie’s background summary to understand the services and expertise they offer, experience, and delivery timeframes.Also, look for assessment credentials in skill sets and test gorilla results.

  • Check Task Portfolio: Review the Genie’s task portfolio provided in their finished task to evaluate the quality and nature of work. Look for examples that are relevant or related to your task.
  • Read Client Reviews: Read client reviews and ratings to assess the Genie’s reputation and performance on Remote Genies. Pay attention to comments related to communication, reliability, and quality of work.Avoid Genie’s with bad reputations from previous clients.
  • Review overall Ratings: Review genie’s overall rating to assess the Genie’s overall task performance. Remote Genies has a computation algorithm that can determine the accuracy of overall ratings based on different key metrics which can help clients make the best decisions in hiring the best Genie.
Finding Genies

Remote Genies uses advanced AI technology to match clients with the most suitable freelancers. During registration, freelancers undergo a rigorous vetting process, including background checks, skills assessments, and ID verification. Clients specify the expertise they need, and our algorithm cross-references all data to assign the best-matched freelancers to each task. This process eliminates unqualified freelancers, optimizing time and enhancing the chances of successful matches. Freelancers see their task matches instantly on their dashboard, and clients view top-matched freelancers for their tasks, ensuring a higher success rate for both parties.

 
 

Step 1: Log In to Your Remote Genies Account Visit the Remote Genies website and log in with your username and password.

 

Step 2: Navigate to the Task Board Once logged in, navigate to the Task Board in the sidebar or Task in the top bar, click “Add New Task,” and enter all necessary information.

 

Step 3: List the Task Move the task status from Draft to Listed to see all genies. Confirm by clicking the Submit button. Once listed, the “See Top Genies” button will be enabled. Click it to view top-matched genies for your task.

 

Step 4: Select a Freelancer Browse through the list of top-matched freelancers. To see more genies, click “See More.” Use the filter option if needed. Review profiles, ratings, and portfolios, then click on the freelancer card to send an invitation. You can invite up to 5 freelancers, with invitations expiring in 24 hours. Click “Send Invitation” once you’ve made your selection.

 

Step 5: Await Response After sending invitations, check the task page for bids. Review profiles and portfolios of genies who bid, then click “Hire” to assign the task to a freelancer. Review the terms and conditions before finalizing.

 

Step 6: Discuss Project Details A chat channel will be automatically created by the coordinator. Use it to discuss project details, timeline, and expectations, and provide any additional information the freelancer needs to understand the scope of work.

RemoteGenies helps you find freelancers for various tasks, such as graphic design, web development, writing, and more. To post a task, navigate to “Task” in the side or top navigation bar, then click “Add New Task.” Fill out the task details, including a clear title, task type, time estimate, start and due dates, priority level, and a detailed description with any relevant files. Review your details for accuracy, make any necessary edits, and click “Add New Task” to submit.

Tips and Tricks:

  • Be thorough in task descriptions for better freelancer proposals.
  • Set realistic deadlines based on task complexity.
  • Communicate regularly with freelancers to keep the project on track.
  • Use RemoteGenies’ tools for time estimation, file uploads, and communication.

Disclaimers and Time Estimate Guidelines:

  • Time estimates are general guides, not binding quotes.
  • Actual task duration may vary based on complexity and specific requirements.
  • For accurate estimates, consult with our team.

For more information or detailed quotes, contact us at support@remotegenies.com.

Payment and Invoicing

RemoteGenies offers a straightforward and transparent billing procedure to ensure smooth transactions between clients and freelancers. Clients are billed based on the agreed-upon rate for each task, with payments processed securely through Stripe. Only credit card payments are accepted. After a task is completed, there is a 7-day holding period to address any disputes. Once this period ends without any issues, funds are released to the freelancer. Clients receive detailed invoices for each transaction, ensuring clarity and transparency in all billing matters.

All payments to Genies are facilitated through the RemoteGenies platform. When you hire a Genie for a task, the payment is securely processed within the platform.

 

Here’s a breakdown of the fees:

  • 70% of the payment goes directly to the Genie for their work.
  • 30% of the payment is allocated to the platform to cover operational costs and to continue providing quality service.

 

The payment will be deducted from your available WishCoin balance once the task is completed and the 7-day holding period has passed without any disputes.

RemoteGenies Web Platform

To use the RemoteGenies WebApp, always access the platform through https://remotegenies.com for a secure browsing experience. Just like with any other site, ensure that you follow basic precautionary measures: keep your login credentials private, avoid sharing sensitive information with unverified parties, and regularly update your passwords. Ensure that your device has updated antivirus software and avoid accessing your account from public or unsecured Wi-Fi networks. By following these steps, you can safely and efficiently manage your tasks and collaborate with freelancers on RemoteGenies.

Subscription and Pay-as-You-Go Options

RemoteGenies offers various subscription plans to cater to different client needs. Below is a summary of the available plans:

 

 

Advanced (Monthly)

  • Cost: Starts at $99/month
  • Features:
    • Credits can be rolled over for up to 4 months, offering flexibility in utilizing your hours.
    • Access to entry-level and intermediate-level genies for various tasks.
    • Fixed monthly fee provides predictability in your budget.
    • Choose between different levels of genies to match your project complexity.
    • Dedicated Project Coordinator for every task, ensuring heightened accountability throughout the process.
    • Enjoy priority support and premium features.

 

Top-Tier (Monthly)

  • Cost: Starts at $199/month
  • Features:
    • Flexibility to utilize unused credits for up to 4 months.
    • Exclusive access to top-tier genies with over 7 years of extensive experience.
    • Fixed monthly fee for premium services with a focus on advanced tasks.
    • Dedicated Project Coordinator for every task, ensuring heightened accountability throughout the process.
    • Enjoy priority support and premium features.
    • Enhanced Review Period.

 

Advanced (Annual Subscription)

  • Cost: Starts at $999/year
  • Features:
    • Access to entry-level and intermediate-level genies for various tasks.
    • Fixed yearly fee provides predictability in your budget.
    • Credits can be rolled over for up to 6 months, offering flexibility in utilizing your hours.
    • Choose between different levels of genies to match your project complexity.
    • Dedicated Project Coordinator for every task, ensuring heightened accountability throughout the process.
    • Enjoy priority support and premium features.

 

Top-Tier (Annual Subscription)

  • Cost: Starts at $1,999/year
  • Features:
    • Exclusive access to top-tier genies with over 7 years of extensive experience.
    • Fixed yearly fee for premium services with a focus on advanced tasks.
    • Flexibility to utilize unused credits for up to 6 months.
    • Dedicated Account Manager for every task, ensuring heightened accountability throughout the process.
    • Enjoy priority support and premium features.
    • Enhanced Review Period.

For more information, please visit www.remotegenies.com/pricing

RemoteGenies offers a flexible Pay-As-You-Go option that is ideal for clients who need consistent services without a long-term commitment. Here are the details:

 

Pay-As-You-Go 

  • Cost: Starts at $11/hr
  • Features:
    • Credits Validity: Credits are valid for 30 days before expiring, allowing you to use them as needed within this period.
    • Access to Genies: Gain access to entry-level and intermediate-level genies for a wide range of tasks, ensuring you get the right expertise for your needs.
    • Cost-Effective: Pay only for the hours you use, making it a budget-friendly option.
    • No Monthly Commitment: Use the service whenever you require assistance without any monthly obligations.
    • Flexibility: Choose the genie that best matches the complexity of your task, providing tailored solutions.
    • Project Coordination: A dedicated Project Coordinator is assigned to every task, ensuring heightened accountability and quality throughout the process.

 

This option is perfect for clients who need flexible, reliable, and cost-effective freelance services on an as-needed basis.

For more information, please visit www.remotegenies.com/pricing

Task Management

At RemoteGenies, we ensure seamless collaboration between clients and genies through our innovative GenieChat feature. Here’s how it works:

 

GenieChat Activation: Once you match with a genie for your task, a dedicated GenieChat will be activated. This chat includes you, your genie, and our Project Coordinator.

 

Role of the Project Coordinator: The Project Coordinator serves as an extra pair of eyes, promoting accountability and ensuring the task is completed on time. They facilitate clear communication, help resolve any issues that arise, and make sure that the project’s objectives are met.

 

Benefits of GenieChat:

  • Enhanced Communication: Direct and instant communication with your genie and Project Coordinator.
  • Accountability: The Project Coordinator monitors the progress and provides updates, ensuring transparency throughout the process.
  • Timely Completion: With the Project Coordinator’s oversight, tasks are kept on track and deadlines are met.
  • Support: If you have any concerns or need assistance, the Project Coordinator is there to help.

 

This collaborative approach ensures that your projects are handled efficiently and effectively, giving you peace of mind and high-quality results.

Using GenieChat on RemoteGenies is simple and efficient. Once you’ve matched with a genie for your task, GenieChat is automatically activated. Navigate to the chat interface via the “Messages” section in the top navigation bar. Here, you can communicate directly with your genie and the project coordinator. Use GenieChat to discuss task details, share files, and provide feedback. The project coordinator is available in the chat to ensure accountability and facilitate any necessary adjustments. By maintaining clear and consistent communication through GenieChat, you can ensure your task is completed efficiently and to your satisfaction.

Your feedback is crucial to help us maintain and improve our service quality. After completing a task, you can rate your genie from 1 to 5 stars in several categories: Overall Satisfaction, Likelihood to Recommend, Performance Evaluation, and Quality of Service.

 

Additionally, you can provide specific feedback on what went well and how we can improve. Your ratings and comments are essential for us to ensure a consistently high standard of service. Once you submit your feedback, you’ll see a success message: “Thanks for your stellar feedback! It’s our magic wand for improvement. 🌟”

 

Your detailed feedback will also contribute to the overall star rating displayed on the genie’s profile, calculated as the average of all received ratings. By providing honest and thorough feedback, you help us keep our magic carpets flying high and our genie lamps shining bright. Join us in making RemoteGenies better, one star at a time!

Trust and Safety

We prioritize your online safety and privacy. When using our platform, always access the RemoteGenies WebApp via the official URL: https://www.remotegenies.com.

 

As with any online service, it’s essential to use strong, unique passwords and avoid sharing personal information with anyone. Be cautious of phishing attempts and ensure your devices are secure with up-to-date antivirus software. RemoteGenies employs advanced encryption and security measures to protect your data, but your vigilance is equally important. By following these precautions, you help us maintain a safe and secure environment for all our users. Stay safe and enjoy the seamless experience RemoteGenies offers!

The protection of your personal and client data is our top priority. For detailed information on how we safeguard your data and ensure privacy, please refer to our Privacy Policy at https://remotegenies.com/privacy-policy/.

For comprehensive details on our terms and conditions, including usage guidelines, rights, and responsibilities, please refer to our Terms and Conditions at https://remotegenies.com/terms/.